Frequently Asked Questions

Everything you need to know about shopping with Hazlewood.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

Do you ship internationally?

Yes, Hazlewood ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

Sustainability is at the core of Hazlewood. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a lower environmental impact.